SELF ASSESSMENT TOOL: COMMUNICATION THE KEY TO CUSTOMER SERVICES
Instruction: Rate yourself from 4 ⭐ (very skilled) to 1 ⭐ (not skilled)
Add numbers you have selected. Remember that this is a self assessment and feedback from your instructors, peers, clients add more data.
77-100 High awareness of necessary skills
53-76 Average awareness of necessary skills. Review your lower score and select areas of growth.
25-52 Low awareness of necessary skills. Pay more attention to skills development